IBM Connections vs. Office 365 (June 2th, 2017)

Very very very interesting comparison highlighting strenghts/weaknesses… in a “public speaking” language.

Direct access  to the actual pdf: ibmconnectionsvs-170604064634

Published on Jun 4, 2017

Jan Valdman, Whitesoft:

<<In this session I will explain why IBM Connections is better than Office 365 as a collaboration platform for your organization. Forget about features and functions, only the real value for you and for your organization does matter. Both platforms received some significant updates in the past months so we will have a close look!

The previous versions of this deck (http://www.slideshare.net/soccnx/ibm-connections-vs-office-365 and http://www.slideshare.net/soccnx/ibm-connections-vs-office-365-episode-ii) earned almost 10.000 views on Slideshare and thus became one of the most most downloaded decks in #soccnx history.>>

 

Chert list:

  1. 1. Social Connections 11 Chicago, June 1-2 2017 IBM Connections vs. O365 Episode III Jan Valdman, Whitesoft @jan_valdman
  2. 2. PLATINUM SPONSORS GOLD SPONSORS SILVER SPONSORS
  3. 3. Social Connections 11 Chicago, June 1-2 2017 About me
  4. 4. Social Connections 11 Chicago, June 1-2 2017 The story of this presentation • Episode I • Boston, Stuttgart 2015 • http://www.slideshare.net/soccnx/ib m-connections-vs-office-365 • 7500 views • Episode II • Toronto, Prague 2016 • http://www.slideshare.net/soccnx/ib m-connections-vs-office-365- episode-ii • 2000 views
  5. 5. Social Connections 11 Chicago, June 1-2 2017 Remarks The opinions in this deck are my own and do not necessarily reflect or equal to any opinions of Whitesoft or IBM. All information about O365 and Sharepoint is based on my own end-user experience. All conclusions are based on my personal experience using common, regular environments and accounts, both product are considered to be in the “out-of-box” configuration. I am not an expert on O365. Cloud offerings change very quickly so the information might be outdated when you read it. Screenshots taken in June 2016. This deck does not compare the products completely but only from a social collaboration perspective. The information is provided “as-is”. I can not guarantee that the information in this deck is precise, complete, correct and otherwise valid. I believe that you find this comparison true and useful however I can not accept responsibility for any of your future decisions. If you do not like this policy, do not read further. Copyright information
  6. 6. Social Connections 11 Chicago, June 1-2 2017 Competitors (?)
  7. 7. Social Connections 11 Chicago, June 1-2 2017 Features & functions comparison does not work
  8. 8. Social Connections 11 Chicago, June 1-2 2017 O365 vs Connections 3.0.1 https://www.getapp.com/collaboration-software/a/microsoft-office-365/compare/ibm-connections/
  9. 9. Social Connections 11 Chicago, June 1-2 2017 Yammer vs. Connections 3.0.1 https://www.getapp.com/collaboration-software/a/yammer/compare/ibm-connections/
  10. 10. Social Connections 11 Chicago, June 1-2 2017 Sharepoint vs Connections vs Wrike(???) https://comparisons.financesonline.com/ibm-connections-vs-sharepoint
  11. 11. Social Connections 11 Chicago, June 1-2 2017 Yammer vs Connections vs Wrike https://comparisons.financesonline.com/ibm-connections-vs-yammer
  12. 12. Social Connections 11 Chicago, June 1-2 2017 Connections vs Yammer https://www.trustradius.com/compare-products/ibm-connections-vs-microsoft-yammer
  13. 13. Social Connections 11 Chicago, June 1-2 2017 How do they compare each other?
  14. 14. Social Connections 11 Chicago, June 1-2 2017 Introduction • There are good stuff and bad stuff in Microsoft Office 365 • In this deck you will learn why IBM Connections is better than O365 • O365 is not social
  15. 15. Social Connections 11 Chicago, June 1-2 2017 What does SOCIAL mean? “Social” is… … to be in touch with colleagues, to communicate, to collaborate, to share ideas in order to get my work done faster and better
  16. 16. Social Connections 11 Chicago, June 1-2 2017 … that means • How people get updated regarding what’s happening and stay focused • To understand relationships between people • To collaborate efficiently on files • To share knowledge and experience • To engage young employees • How to enhance internal communication • …
  17. 17. Social Connections 11 Chicago, June 1-2 2017 What I have learned
  18. 18. Social Connections 11 Chicago, June 1-2 2017 What companies do and say • Companies having (!) O365 buy IBM Connections • “we could do the same using OneDrive, SharePoint, Yammer and … but we like that in Connections everything is at a single place”
  19. 19. Social Connections 11 Chicago, June 1-2 2017 What companies do and say • I know an IT company who sells and implements SharePoint that decided for Connections for internal use • “well, we sell Sharepoint but I’d never implement it for our company. It is far too complex”
  20. 20. Social Connections 11 Chicago, June 1-2 2017 Voice of the market • Czech CIO Magazine 6/2015 • Infoworld Review: Office 365 fails at collaboration Source http://www.infoworld.com/article/2990441/collaboration/review-office-365-fails-at-collaboration.html
  21. 21. Social Connections 11 Chicago, June 1-2 2017 What analysts say • “While many organizations have moved to O365, the primary reason for doing so was to embrace Exchange Online” • Michael Sampson, in his latest book
  22. 22. Social Connections 11 Chicago, June 1-2 2017 Do you want to pay 80 % more for your Office?
  23. 23. Social Connections 11 Chicago, June 1-2 2017 A message from Amy Hood, Microsoft CFO http://www.computerworld.com/article/2919935/enterprise-applications/pssst-office-365-customers-pay-microsoft-up-to-80-more-over-long-haul.html
  24. 24. Social Connections 11 Chicago, June 1-2 2017 Why customers love IBM Connections?
  25. 25. Social Connections 11 Chicago, June 1-2 2017 How IBM Connections works
  26. 26. Social Connections 11 Chicago, June 1-2 2017 Everything at one place
  27. 27. Social Connections 11 Chicago, June 1-2 2017 Everything is at one place
  28. 28. Social Connections 11 Chicago, June 1-2 2017 Everything is at one place Files U P D A T E S Your network Blogs Forums Wikis Communities Activities ……
  29. 29. Social Connections 11 Chicago, June 1-2 2017 A file can be shared/linked everywhere
  30. 30. Social Connections 11 Chicago, June 1-2 2017 A file can be shared/linked everywhere • In community • In a status update • In a blog • In a wiki • In a forum
  31. 31. Social Connections 11 Chicago, June 1-2 2017 Pain points in O365
  32. 32. Social Connections 11 Chicago, June 1-2 2017 I have never heard… • We are more innovative because of O365 • O365 connects people within our enterprise • Our users love O365 (such a poor life I live)
  33. 33. Social Connections 11 Chicago, June 1-2 2017 On the other hand, I have heard • O365 is complex • The tools are not integrated • Why we should use several separated tools to achieve this or that?
  34. 34. Social Connections 11 Chicago, June 1-2 2017 This is what O365 users see after sign-in
  35. 35. Social Connections 11 Chicago, June 1-2 2017 Can you imagine Connections like this? Install desktop client for IBM Connections. Got a Mac? Sign in to IBM Connections on your Mac to install. Smartphone or tablet? Get IBM Connections on your devices. Collaborate with IBM Connections Hi, Jan. Home Profiles Communities Files Activities Wikis Blogs Forums Bookmarks Metrics Updates
  36. 36. Social Connections 11 Chicago, June 1-2 2017 Does it sound familiar? Until now, most PC software was designed for individuals using individual PCs. But today, more and more people are working in teams on networked PCs that require a new kind of software. Software that lets them quickly share ideas and information no matter where, when or how they work.
  37. 37. Social Connections 11 Chicago, June 1-2 2017 Does it sound familiar? • Lotus Notes advertisement from 1991 (!) • Is Microsoft 25 years behind? Source http://www.lotusmuseum.com/pages/Ads
  38. 38. Social Connections 11 Chicago, June 1-2 2017 No, they are only 5-10 years behind ☺ • In my country, MSFT nowadays speaks about • Collaboration • Working from any place using any device • Millenials • #newwaytowork • etc.
  39. 39. Social Connections 11 Chicago, June 1-2 2017 They can’t even sell O365/social well • Yammer • Planner • Teams
  40. 40. Social Connections 11 Chicago, June 1-2 2017 Reason #1 – Complexity
  41. 41. Social Connections 11 Chicago, June 1-2 2017 Complexity is the show stopper • Which tool to use? • How to fit everything together. • Inconsistent GUI and user experience • SharePoint complexity
  42. 42. Social Connections 11 Chicago, June 1-2 2017 What O365 users need
  43. 43. Social Connections 11 Chicago, June 1-2 2017 What O365 users might use (if trained)
  44. 44. Social Connections 11 Chicago, June 1-2 2017 … and what O365 users get
  45. 45. Social Connections 11 Chicago, June 1-2 2017 Does it make sense to pile up features?
  46. 46. Social Connections 11 Chicago, June 1-2 2017 Example: files in Yammer
  47. 47. Social Connections 11 Chicago, June 1-2 2017 … files in OneDrive…
  48. 48. Social Connections 11 Chicago, June 1-2 2017 … files in in SharePoint
  49. 49. Social Connections 11 Chicago, June 1-2 2017 And now in Teams
  50. 50. Social Connections 11 Chicago, June 1-2 2017 ..which are (not?) in Sherepoint
  51. 51. Social Connections 11 Chicago, June 1-2 2017 In general • Files are stowed in multiple silos • Overlapping functionalities, inconsistent UX • No social capabilities • Therefore they need Delve and OfficeGraph technology to stich everything together
  52. 52. Social Connections 11 Chicago, June 1-2 2017 When to use what in O365 • Seriously meant WP • 75 pages
  53. 53. Social Connections 11 Chicago, June 1-2 2017 When to use what in O365…
  54. 54. Social Connections 11 Chicago, June 1-2 2017 Complexity kills productivity & adoption
  55. 55. Social Connections 11 Chicago, June 1-2 2017 IBM Connections – just enough tools
  56. 56. Social Connections 11 Chicago, June 1-2 2017 Reason #2 – Roadmap
  57. 57. Social Connections 11 Chicago, June 1-2 2017 SharePoint is not evolving (much)
  58. 58. Social Connections 11 Chicago, June 1-2 2017 So where is the innovation? • Delve? • Video? • Groups? • Planner? • Teams?
  59. 59. Social Connections 11 Chicago, June 1-2 2017 Social/collaboration strategy in O365 • 2012 $1.2 Billion Yammer buy • 2013 Yammer! • 2014 Groups! • 2015 Yammer! • 1/2016 MS layed off its entire team of Yammer Customer Success Managers (CSMs) • 2/2016 MS enabled Yammer for all customers • 11/2016 MS introduced Teams
  60. 60. Social Connections 11 Chicago, June 1-2 2017 Yammer compared to IBM Connections
  61. 61. Social Connections 11 Chicago, June 1-2 2017 O365 now has Teams • Built on top of Sharepoint • a feature, not a product (unlike Slack)
  62. 62. Social Connections 11 Chicago, June 1-2 2017 months Pick the right tool dayshoursminutes wiki forum blog chat
  63. 63. Social Connections 11 Chicago, June 1-2 2017 How much is Yammer integrated? • Is it integrated with OneDrive? • Is it integrated with SharePoint?
  64. 64. Social Connections 11 Chicago, June 1-2 2017 Opinion: Yammer is dead man walking $1.2 billion mistake?
  65. 65. Social Connections 11 Chicago, June 1-2 2017 Unclear roadmap, limited innovation
  66. 66. Social Connections 11 Chicago, June 1-2 2017 Reason #3 – Notifications
  67. 67. Social Connections 11 Chicago, June 1-2 2017 I am a member of 76 communities…
  68. 68. Social Connections 11 Chicago, June 1-2 2017 And I am still updated in a single stream
  69. 69. Social Connections 11 Chicago, June 1-2 2017 How can you follow SharePoint Sites • Email??? • Delve? • The SharePoint Following page? • Yammer?
  70. 70. Social Connections 11 Chicago, June 1-2 2017 Reason #4 – The Theory
  71. 71. Social Connections 11 Chicago, June 1-2 2017 coordination cooperation collaboration harmony smooth processes co-created value synergy convergent outcomes divergent outcomes The collaboration theory
  72. 72. Social Connections 11 Chicago, June 1-2 2017 missing/weak in O365 cooperation collaboration harmony smooth processes co-created value synergy convergent outcomes divergent outcomes The collaboration theory
  73. 73. Social Connections 11 Chicago, June 1-2 2017 co-createdvalue synergy convergent outcomes divergent outcomes Without coordination, it collapses collaboration
  74. 74. Social Connections 11 Chicago, June 1-2 2017 Does not work in theory, does not work inpractice
  75. 75. Social Connections 11 Chicago, June 1-2 2017 Conclusions
  76. 76. Social Connections 11 Chicago, June 1-2 2017
  77. 77. Social Connections 11 Chicago, June 1-2 2017 Let us do some math • More collaboration = more innovation • More tools = more collaboration • More tools = more innovation
  78. 78. Social Connections 11 Chicago, June 1-2 2017 The three collaboration killers
  79. 79. Social Connections 11 Chicago, June 1-2 2017 O365 vs. social collaboration • Can not work BY DESIGN – see the theory • Customers use mostly Exchange & OneDrive • There are some good features but isolated in silos • Instead of making the solutions more integrated, Microsoft adds more and more stuff (will Teams help?)
  80. 80. Social Connections 11 Chicago, June 1-2 2017 Good to know • Customers do not buy O365 to foster collaboration but to use Outlook/Exchange, OneDrive, Word, Excel, PowerPoint • Even O365 customers are interested in IBM Connections
  81. 81. Social Connections 11 Chicago, June 1-2 2017 A side-by side comparison • In Connections, everything is simple, integrated, straightforward and transparent for end users • Business users are self- sufficient to setup and manage everything themselves • In O365, features are disintegrated, complex and hidden from the users • You need experienced (and expensive) consultants to set up and maintain Sharepoint sites
  82. 82. Social Connections 11 Chicago, June 1-2 2017 Remember There are more than 365 reasons to use IBM Connections ☺ ☺ ☺
  83. 83. Social Connections 11 Chicago, June 1-2 2017 Thank You! Jan Valdman jan.valdman@whitesoft.eu +420 603 590 152 Many thanks to people who helped me to discuss and validate my findings and ideas. WhiteBots For IBM Connections
  84. 84. Social Connections 11 Chicago, June 1-2 2017 Bots for hire! Robert Reminder Hi, I am Robert. I can check all your to-dos in IBM Connections Activities and send you an e-mail reminder once their deadline approaches (3 days before, 1 day before) and on the due date. I will also remind you for all overdue items. What’s even better, I will notify everybody who has been appointed a task by you, so hopefully you will never wait for your colleagues to finish their tasks. Just add me as a member of any Activity where you need reminders. Edward External Hi, my name is Edward. I can make your files shareable with external users. You know, such feature is sometimes needed when you have forgoten to click THAT checkbox during file upload Or you may change your mind and need to share some files externally later? Just share a file or folder with me and I will make them yellow
  85. 85. PLATINUM SPONSORS GOLD SPONSORS SILVER SPONSORS
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